11.28.2013 blogging

Please enjoy this Thanksgiving Day with a recognition of the things that you are thankful for. Friends and readers, I thank you.  

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Thank You

11.24.2011 blogging

Thank you, dear readers. Thanks to those who read these words daily. Thanks to those to drop in from time to time. Thanks to those who stumble across them, and hopefully find some benefit, some interest here. With or without you, I still write. It’s what I do. But it’s gratifying and satisfying to find […]

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Writing Assignment: Write A Customer Thank You Letter

05.20.2011 writing

I’ve been fortunate to never have worked the customer service desk, but I have managed one. And I’ve taken more than a few calls from unhappy or frustrated customers. It’s a thankless job most days. But not today. Today you’ll surprise, and, I hope, delight someone. Bad service, awful treatment, sets my blood boiling, but […]

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What I’m Thankful For

11.25.2010 blogging

On this Thanksgiving Day I have a lot to be thankful for and I share those personal things with my family and friends. But I am deeply thankful to you. I am grateful that you take a part of your day to read what I publish here. This is more than a hobby or pastime […]

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