MINI

Perfect Or Fail: Why Customer Service Surveys Are Useless

02.07.2012 Business

I took my wife’s car, her beloved MINI Cooper, in for the yearly service the other day. I waded throughout the surprising amount of paper work to drop it off for an oil change, getting the tires rotated, and the wipers changed. I did the same thing again when picking it up. Then, before the [...]

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