apple

An Observer From Shenzhen—Thoughts on Apple’s Recent Bad Press

02.02.2012 Business

I’ve been following the recent articles and reports on Apple and manufacturing in China. I’ve heard some ugly terms thrown about, including “slavery.” If true, it’s shocking and disappointing. But I fear that it is a mix of hyperbole, cultural differences, and yes, some worker abuses. Apple appears to be doing the right things to [...]

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Social, But Not Completely Open

01.23.2012 Business

It’s very simple: complete transparency is a mistake. You are not one person. My fellow home theater enthusiasts aren’t really interested in my literary pursuits or my political beliefs. My customers aren’t particularly interested in the latest addition to my home theater or my enthusiasm for Apple products (or the stock!). And the whole world [...]

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It Feels Like Trust—The Apple Store App And Self Checkout

12.19.2011 Business

The Apple Store is always busy, but this time of year it’s packed. The other day I needed to pick up an adapter. I found it on the rack at the back of the Apple Store, then walked around looking for a red-shirted employee to help me check out. A helpful young woman told me [...]

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So Much Music — iTunes Match & Life In The Cloud

11.21.2011 Future

I’m completely giddy over iTunes Match. I love music. As soon as iTunes was first released in January of 2001 I started ripping all of my CDs into an online collection. I also borrowed CDs from friends, libraries, and anywhere I could get my hands on them. Both of my daughters are musicians and music [...]

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What The Pundits Missed: The iPhone 4S’s Unchanged Form Means Instant Full Production

10.07.2011 gadgets

I see today that AT&T is claiming that it had the most successful iPhone launch to date. Verizon and Sprint are “very happy” and “very, very happy,” too. And it suddenly occurred to me. This could be the genius of Tim Cook in action. Normally, it takes time to spin up production, but since the [...]

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